Brilliant Clean Team (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, apply for subcontractor opportunities, or engage with our services. By using our website or submitting information, you agree to the practices outlined in this policy.
Information We Collect
We collect the following types of information:
a. Personal Information
Subcontractor Applicants: When you apply for independent contractor roles, we collect your name, email address, phone number, resume, and relevant details such as certifications or licenses.
Clients and Website Users: If you contact us or request information, we may collect your name, email address, phone number, and any details you provide.
Automatically Collected Data: When you visit our website, we may gather non-personal data, including your IP address, browser type, device information, pages visited, and time spent on the site, using cookies or similar technologies.
b. Non-Personal Information
We may collect anonymized or aggregated data, such as website usage statistics, to improve our services. This data does not directly identify you.
How We Use Your Information
We use your information for the following purposes:
Subcontractor Recruitment: To process applications, communicate with candidates, and facilitate onboarding for independent contractor opportunities.
Client Services: To respond to inquiries, provide information about our cleaning services, and manage client relationships.
Website Functionality: To analyze website performance, enhance usability, and improve user experience.
Marketing: To promote our services through targeted advertising (e.g., on Google or Facebook) or partnerships (e.g., Omnia Partners, Pinch.Cleaning, American Apartment Association), where permitted.
Legal Compliance: To comply with applicable laws, including the California Consumer Privacy Act (CCPA), New York Labor Law, and Occupational Safety and Health Administration (OSHA) regulations.
Business Operations: To manage billing, invoicing, and insurance processes related to cleaning contracts.
How We Share Your Information
We may share your information with:
Service Providers: Third-party vendors (e.g., website hosting, analytics, or recruitment platforms like Indeed or ZIPRecruiter) that assist with our operations, subject to confidentiality agreements.
Legal Authorities: When required by law, such as in response to subpoenas, court orders, or regulatory requirements.
Business Partners: Limited information may be shared with partners (e.g., Omnia Partners, Pinch.Cleaning) for marketing or service delivery, with your consent where required.
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance user experience (e.g., remembering preferences).
Monitor website performance and traffic.
Deliver targeted advertisements.
You can manage cookie preferences through your browser settings, though disabling cookies may affect website functionality.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.
Your Rights
Depending on your location, you may have rights under laws like the CCPA, including:
Access: Request details about the personal information we collect or process.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: Opt out of targeted advertising or data sharing, where applicable.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, contact us at sales@brilliantcleanteam.website. We may verify your identity before processing requests.
Third-Party Links
Our website may include links to third-party sites (e.g., Indeed, ZIPRecruiter, Omnia Partners, Pinch.Cleaning, American Apartment Association). We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing information.
Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us to request its removal.
International Users
Our website is operated in the United States and governed by U.S. law. If you access our site from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our website, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. Continued use of our website after changes indicates acceptance of the updated policy.
Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: sales@brilliantcleanteam.website
Governing Law
This Privacy Policy is governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in New York County, New York.
This Privacy Policy complies with applicable regulations, including the California Consumer Privacy Act (CCPA), and aligns with the practices outlined in our Legal Notice.
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